首页 > 外贸询盘回复范文 > 外贸询盘回复范文,英文询盘回复技巧和模板_外贸询盘回复范文

外贸询盘回复范文,英文询盘回复技巧和模板_外贸询盘回复范文

互联网 2021-10-28 15:27:17 Tags:外贸询盘回复范文

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当您已经收到询盘,并取得了与买家一对一连接的机会,要如何做才能尽可能的将询盘向成交的方式引导呢……我们就询盘回复时应遵循的原则与大家谈谈如何有效促进询盘成交。

一.主动联系买家的频率不要过高,但要保持所有联系方式畅通可用

1.充分表现出自己的吸引力,以吸引买家对您浓厚的兴趣。比如公司实力、产品优势、公司合作过的知名客户等。

2.在买家对您公司或产品有了基本的认可,想了解更多信息时,再详细的介绍自己。

3.不要让买家忘记你。回复询盘后,若一段时间没有音讯,可发送一些短小的邮件。比如发布新产品、厂区扩建、参展信息等。

4.确认双方联系方式,保持所有联系方式畅通可用。

二.获得买家认可,最有效的方法是向买家展示您公司的成长史。

少和买家展望未来,多向买家介绍您的历史。比如在行业内多久、现在的规模和产能、合作过哪些知名客户等,这些才是真正能让买家留下印象、信任并可能动心的信息。

三.巧妙利用价格策略,但切记不要总是用降价来促成生意。

降价是一种有风险的促销手段,它会让您今后的报价威信降低,也可能让买家对您产品或公司产生疑虑。假如您想降价,或者知道自己的价格比别家高了些,也要为自己的价"讲"一个理由,让买家知道这次降价是多么困难和特殊的情况。

四.适当迎合客户的思维和沟通方式,但要保持自己的原则,不卑不亢。

买家种类繁多,思维模式和沟通方法都大相径庭,如果您能尽快了解对方的脉络,用对方熟悉和舒适的方式与其交流,会对谈判内容本身创造很多便利条件。

迎合只是为了方面沟通,而不代表没有原则一味妥协。只要选择得当的时机和方式,拒绝对方或告诉对方该怎么做,反而会让对方感觉到您的能力和素养。

针对不同时期,不同种类询盘,我们整理了一些优质询盘回复的模板,供大家参考:

一:针对所有产品询价的邮件回复,交向客户做公司简介

Dear customer,

We are very pleased to receive your below email, thanks for your interesting and kind attention. XXX international group was established in 2001, but with ten years of valuable experience in the rubber mainly engaged in manufacturing various rubber products, motors and accessories. Pls visit our website:xxxxx.en.gasgoo.com to check more and detailed items.

Enclosed pls find our products poster and specifications for your reference. We are the real munufacturer of auto accessories in China, we also accept OEM/ODEM order and package.

.......

一:各种订单情况回复一:未付款、询盘、回复

Dear customer,

we have got your order of..... The radiator you order is one of the best selling products from my company and it is made of high quality Aluminum. But the order seems unpaid. If there's anything I can help with the price or size etc.Please feel free to contact me. When the payment is finish, I can stock up the item and get it ready for shipping. Thanks

Best Regards

XiaoA

二:已付款订单的回复

Dear Customer,

I am very glad to hear from you. The biggest size we have is 39....

.......

一:分析一下买家不回邮件的原因,并在写一封追踪信给他:

Hope you are fine,my friend.

It is regret that I haven't receive any information from your side.

May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.

As we don't want to lost a good customer like you!

If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with your.

二:如果一周后卖家还没有回信,你可以尝试着询问他不回信的真实原因

.......

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